Operational
excellence for
luxury hospitality
Secure, hyper-connected, and built to deliver an unforgettable guest experience.
Built for properties that refuse to compromise
Unified Operations
Every department — front desk, housekeeping, F&B, finance — works inside a single cohesive platform. No integrations to maintain, no data silos, no version drift.
Real-Time Intelligence
KPIs update the moment something changes. Powered by WebSockets, your dashboard reflects reality — not a 15-minute-old snapshot from a batch job.
Enterprise Security
GDPR and PCI-DSS compliance are not checkboxes — they are architectural decisions. Your guest data and payment information are protected from the ground up.
Everything a luxury hotel needs, nothing it doesn't
Dashboard & Real-Time KPIs
A single command center for your entire property. Live occupancy rates, RevPAR, ADR, and daily flow of arrivals and departures — all updating in real time via WebSocket connections.
- —WebSocket-powered live data streaming, zero polling
- —Occupancy, RevPAR, ADR, GOPPAR and TRevPAR metrics
- —Daily arrivals & departures queue
- —Customizable KPI widgets per role
- —Historical trends and period comparisons
Profile Management & CRM
Know your guests before they arrive. Ganexus maintains a rich guest graph — preferences, history, special occasions, and VIP status — so every interaction feels considered.
- —Graph-database guest profiles
- —VIP recognition and preference tracking
- —Stay history and spending analytics
- —Automated pre-arrival intelligence
- —GDPR-compliant data management
Billing & Multi-Payments
Frictionless checkout for guests, complete control for your team. Split bills, process multiple payment methods, integrate with POS and spa systems seamlessly.
- —Split billing across multiple folios
- —Multi-payment method support
- —POS and outlet integration
- —Automated tax calculations and invoicing
OTA Connectivity & Channel Manager
Keep your rates and availability perfectly synchronized across all distribution channels — Booking.com, Expedia, and direct — with bidirectional updates in real time.
- —Booking.com and Expedia native connectors
- —Bidirectional rate and availability sync
- —Rate parity monitoring
- —Reservation ingestion and auto-routing
Housekeeping & Tasks
Optimized room assignment, real-time status tracking, and mobile-first task management for your housekeeping team. No more clipboards, no more radio static.
- —Automatic room assignment by floor and priority
- —Real-time room status tracking
- —Mobile task management for staff
- —Minibar, maintenance, and inspection workflows
GDPR & PCI-DSS Security
Enterprise-grade compliance is not an add-on — it is the foundation. Ganexus is built with European data regulations and payment security standards from day one.
- —GDPR-compliant data handling and right to erasure
- —PCI-DSS Level 1 payment data security
- —AES-256 encryption at rest and in transit
- —Granular role-based access control and audit logs
API-First. WebSocket-Powered. Zero Latency.
FastAPI Backend
Async Python API with sub-20ms response times. Every endpoint is documented, versioned, and accessible for third-party integrations.
Python · FastAPI · PostgreSQLWebSocket Real-Time
No polling, no refresh buttons. Persistent WebSocket connections push updates to every connected client the moment data changes.
WebSockets · Redis Pub/SubGraph Database CRM
Guest profiles stored as connected graph nodes — enabling preference inheritance, relationship mapping, and predictive personalization.
Neo4j · Graph QueriesBuilt by hospitality operators and engineers
Architect of the Ganexus platform. Deep expertise in real-time systems, API design, and scalable hotel infrastructure.
lchaillot@ganexus.euOperations and partnerships. Focused on product adoption, hotel workflows, and delivering measurable results for properties.
tcorbille@ganexus.euReady to transform your property?
See how Ganexus fits your operation. No commitment required.